Business Systems Consultant

We are BDB Pitmans, recognised for our market-leading expertise in infrastructure. We also specialise in real estate, energy, technology, transport as well as corporate and commercial matters, private wealth, employment, and public and charity law.

With offices in London, Cambridge, Reading and Southampton, we have a team of over 420 experts dedicated to making a clear and positive difference, with the legal precision we are known for.

At BDB Pitmans, we care about helping shape what’s important to people and society. Working constructively with our colleagues and clients and by explaining things clearly in a friendly and approachable way.

ED&I

At BDB Pitmans, our commitment to equity, diversity, and inclusion sits at the heart of who we are as a firm as we are passionate about ensuring we create a work environment where everyone feels safe, respected, and fully supported to be themselves. Our ED&I work, though, goes beyond how we work with our colleagues. Our firm values – we act with respect, we work in partnership, and we find solutions – are deeply embedded in ED&I principles, and heavily inform how we approach client relationships, as well as external partnerships.

The T&I department focuses on understanding how the firm conducts business and enabling improvement, incremental or transformational, via the enhanced, improved and integrated use of the right business systems. As applications specialists, and evangelists, the team will also act as second or third line support for a key set of solutions and support training.

The team consists of Business System Consultants and Technical Business System Consultants who work closely together. This team is the link between how the firm operates today and how the firm will operate in the future. They carry both the responsibility for the origination and validation of potential projects as well as the execution of change.

KEY RESPONSIBILITIES 

• Understanding leading and emerging legal business systems applications.
  • This involves research and continuous communication with the rest of the team
• Understanding how each team/department in the firm operates and uses technology
  • Ongoing and regular communication with the business teams is essential
• Contributing to the ideas and initiatives of the T&I Team via
  • Understanding and leveraging market knowledge of how systems are or can be used
  • Applying this application understanding to the firm’s business model
  • Being commercially aware of subscription and implementation costs
  • Contributing to business case for ROI on any initiative

• Business System Configuration and Bespoking
  • Configuring of applications to customise their behaviour using the application’s chosen language/environment
  • Configuration may require specialist skill, training and/or certification which will be provided by the firm
  • Our goal is to be self-sufficient for 75%+ of requirements in the applications we support and required vendor assistance by exception.

Development

• Developing code for either integration work and/or bespoke customisation of product behaviour beyond configuration.

Projects

• Running small, technical projects independently and assisting nominated project managers in larger projects
• Acting as product specialists and evangelists within the firm; this will involve:
  • Second line support, assisting the Service Desk and liaising with the IT Ops team
  • Assisting the training function in both content creation and delivery as required
  • Liaising with the vendor on complex problems

Skills & Experience 

• Experience of working within a law firm using one more of the following product / product sets or working for a vendor for one or more of the products listed below:
• Elite Enterprise / 3E (on premise or cloud)
  • Aderant / P4W / Civica / LEAP / Clio / ActionStep will also be considered
• iManage or netDocuments
  • on premise / cloud and multi-jurisdictional configuration of particular interest, API experience valuable
• Intapp Time 
  • Rekoop / Carpe Diem / Elite or Aderant direct will also be considered
• Intapp Open / Conflict
  • Infotrack, Evaluate OnBoard will also be considered
• Virtual data room and file sharing technologies such as HighQ, Hubshare, Share file
• Document generation software such as Contract Express, Clariss or similar

Education and Qualifications

• Degree level preferred

Job Specification

• The hours of work for this opportunity are 09.30-17.30 but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary.
• Overtime may be required e.g. events, special projects or particularly busy periods.